Legal

Refund & Cancellation Policy

This policy applies to VezaLink Seller subscriptions. VezaLink is the trading name of Petr Makula, with registered/principal address Bellusova 1870/56.

Free trial

VezaLink includes a 14-day free trial. A payment method is required at checkout so that the subscription can continue after the trial. Customers may cancel during the trial to prevent the first charge.

Cancellation

Customers may cancel their subscription at any time. Cancellation prevents future renewals and access continues until the end of the current paid billing period.

Refund requests

For paid subscriptions, refund requests may be submitted within 14 days of a charge and will be considered in accordance with applicable consumer law and Paddle's policies. Refunds are not automatically guaranteed. Any statutory rights of the customer are unaffected.

How to request a refund

Paddle is the Merchant of Record, and payments and refunds are processed through Paddle. Use the Paddle support and refund process at paddle.net. You may also contact support@vezalink.com for help identifying your VezaLink subscription.